Terms of Service

Effective date: 19 March 2026 · Seller: Dhorxellvorx, Centralplan 15, 111 20 Stockholm, Sweden · Customer service: help@dhorxellvorx.world · Phone: +46 8 505 019 00

These Terms of Service (“Terms”) govern your use of dhorxellvorx.world and any purchase of goods such as GreenVascura offered by Dhorxellvorx. By placing an order, creating an account where available, or continuing to use the site after notice of changes, you agree to these Terms together with our Privacy Policy, Cookie Policy, and Return Policy.

1. Definitions

• “We”, “us”, “our” means Dhorxellvorx.
• “You”, “your” means the visitor or customer.
• “Product” means physical goods listed as available, including GreenVascura food supplements.
• “Order” means a binding request to purchase once confirmed by us according to Section 4.
• “Consumer” means an individual acting mainly outside their trade, business, craft, or profession.

2. Website use licence and acceptable conduct

We grant you a limited, revocable, non-exclusive licence to access the site for personal or internal business purchasing purposes. You must not misuse the site, attempt unauthorised access, scrape data in violation of robots rules, interfere with security, submit false information, infringe intellectual property, or use automated tools that impose unreasonable load. We may suspend access when misuse is detected and cooperate with authorities where required.

3. Product information, labelling, and regulatory status

Descriptions, photographs, ingredient lists, and suggested use texts aim to match the physical label and applicable food-supplement rules in target markets. Minor deviations in layout, colour rendering on screens, or typography may occur. GreenVascura is marketed as a food supplement, not a medicinal product. National language requirements may require dual-language labelling for certain destinations; we disclose the language version shipped to your country at checkout where feasible.

If an authority requests formulation adjustments, we will update the site and honour withdrawal rights for unopened stock affected by material changes announced after your purchase.

4. Order process and contract formation

Product presentation on the site is an invitation to treat. When you submit checkout data and confirm payment authorisation, you make an offer. We send an order acknowledgement email automatically; it does not constitute acceptance if a pricing or stock error is discovered. Acceptance occurs when we dispatch the product or send a definitive shipping confirmation, whichever is earlier under our internal process. We may decline offers for legitimate reasons including suspected fraud, export restrictions, inability to verify age, or stock unavailability; in such cases any pre-authorisation is released or refunded.

Order requests submitted through the on-page form without integrated payment are treated as pre-contract enquiries until we confirm availability, total price including shipping and taxes, and you confirm proceeding.

5. Pricing, taxes, and currency

Listed prices for customers in Sweden and broader EU contexts are shown in euros (EUR) as a regional reference consistent with cross-border EU trade. Your payment provider may settle in another currency at its conversion rate. Prices include Swedish VAT where we are obligated to charge it; for cross-border supplies within the EU, VAT rules depend on your status (consumer B2C distance sales) and applicable OSS or domestic thresholds. Invoices state the VAT rate and legal basis. Typographical errors may lead to correction before acceptance; you may cancel if the corrected price is not acceptable.

Promotional reference prices (for example a struck-through €59.90 beside €39.90) indicate a prior public price or manufacturer suggested level where permitted by marketing law; we maintain evidence supporting such comparisons.

6. Payment

We accept payment methods shown at checkout. Card data is processed by PCI-DSS compliant providers; we do not store full card numbers on our servers. You warrant that you are authorised to use the chosen method. Chargebacks initiated without contacting us first may lead to account review. Failed payments release reserved inventory after a reasonable timeout.

7. Shipping, risk, and title

Delivery options, carriers, and time estimates are presented before purchase. Risk of loss passes to you upon delivery to the address specified, except where mandatory consumer law shifts risk differently. Title passes when we receive full payment and release the goods to the carrier. You must inspect parcels promptly and notify us of visible damage to packaging in line with the Return Policy.

Export outside the EU may trigger customs duties or import prohibitions on certain ingredients; you are responsible for compliance with destination country rules.

8. Right of withdrawal for consumers

If you are a consumer in the EU/EEA, you generally have a fourteen-day right of withdrawal for distance contracts under Chapter 2 of the Swedish Distance and Off-Premises Contracts Act (2005:59), subject to exceptions. Sealed goods unsuitable for return due to health protection if opened may be exempt when the seal is broken. Detailed instructions appear in the Return Policy. Model withdrawal forms will be supplied upon request.

9. Defective or non-conforming products

Consumers benefit from statutory conformity guarantees under EU Directive (EU) 2019/771 as implemented nationally. If a product is defective, not as described, or lacks agreed qualities, contact us with proof of purchase and photographs. We will remedy by repair, replacement, price reduction, or refund according to legal order. Commercial buyers receive remedies defined in any separate B2B agreement or, absent such terms, the Swedish Sale of Goods Act where applicable.

10. Limitation of liability

To the fullest extent permitted by mandatory law, our aggregate liability arising from any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses except where such exclusion is void. Nothing limits liability for death or personal injury caused by negligence, fraud, or other liabilities that cannot be limited under Swedish law. Food supplements are consumed at your choice; follow label directions and professional advice.

11. Intellectual property

Trademarks, logos, text, images, and layout are owned by us or licensors. You may not copy or exploit them without written consent. Limited sharing of product pages via standard social features is permitted where technically enabled.

12. Force majeure

We are not liable for delays or failures due to events beyond reasonable control, including natural disasters, wars, strikes, supply chain interruptions, or infrastructure outages. We will inform you and propose new timelines or refunds as appropriate.

13. Communications and electronic contracts

You consent to receive order-related emails and, where opted in, marketing messages. You may withdraw marketing consent anytime. Regulatory pre-contract information is provided on the site and in emails.

14. Governing law and disputes

Swedish law applies to these Terms, without regard to conflict-of-law rules that would refer another jurisdiction, except that consumers retain non-waivable protections of their country of residence. Disputes may be brought in general courts of Stockholm, or consumers may use the EU ODR platform or alternative dispute resolution bodies we nominate from time to time.

15. Amendments

We may update these Terms. Material changes will be posted with a new effective date. Orders confirmed before changes remain under prior Terms.

16. Severability

If a provision is invalid, the remainder stays enforceable to the maximum extent.

17. Product compliance and notifications

You agree to read and follow label instructions. For suspected adverse reactions, notify us and consider reporting to your national food safety or medicines agency according to local practice for food supplements.

18. Account security

If customer accounts are offered, you must safeguard credentials and notify us of suspected compromise. We may reset passwords when fraud patterns appear.

19. Third-party services

Hyperlinks and embedded tools are provided for convenience. Their terms and privacy policies govern your relationship with those parties.

20. Assignment

We may assign contracts to a successor in connection with merger, acquisition, or asset sale, provided your rights are not diminished. You may not assign without our consent.

21. Entire agreement

These Terms, order confirmations, and linked policies constitute the entire agreement regarding online sales, superseding prior inconsistent communications unless fraud is involved.

22. Contact

Questions about these Terms: help@dhorxellvorx.world or Centralplan 15, 111 20 Stockholm, Sweden.